Privacy Policy for Tony Cars

At Tony Cars (“we,” “our,” or “us”), we are deeply committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit https://tony-cars.co.uk (the “Site”) or use our services. By accessing the Site, you agree to the terms outlined here. However, if you have any concerns or disagree with any part of this policy, we encourage you to discontinue using the Site and contact us for further clarification.

1. Information We Collect

We collect specific types of information to improve our services and enhance your overall experience. Below is a detailed explanation of the data we gather and how we collect it.

1.1 Information You Provide Directly

To begin with, you may share personal information with us in the following situations:

• When you book a minicab or other related services.
• When you contact us via email, phone, or web forms.
• When you provide pickup and drop-off addresses during bookings.

1.2 Information Collected Automatically

In addition to the data you provide, we also collect certain information automatically. For instance:

• Your IP address, browser type, and device details.
• Data related to your browsing session, such as time spent on the Site and pages visited.
• Information about referring websites and the pages you visit before leaving our Site.

1.3 Cookies and Tracking Technologies

Furthermore, we use cookies and similar technologies to enhance your browsing experience. Specifically, cookies:

• Help us personalize the content you see.
• Allow us to analyze website performance and track user trends.

For more information on managing cookies, please refer to our Cookies Policy.

2. How We Use Your Information

We use the information we collect for several purposes, all aimed at providing you with a better experience and ensuring smooth service delivery.

2.1 Providing Services

First and foremost, your data allows us to:

• Process bookings and handle secure payments.
• Respond to your inquiries and provide important updates.

2.2 Enhancing User Experience

In addition, analyzing your feedback and activity helps us:

• Optimize the functionality and performance of our Site.
• Deliver personalized content and services tailored to your preferences.

2.3 Ensuring Security

Moreover, the information we collect enables us to:

• Monitor for suspicious activities and detect fraud.
• Maintain the integrity and security of our systems.

3. Sharing Your Information

Although we prioritize your privacy and do not sell or rent your data, there are specific circumstances where sharing your information becomes necessary.

3.1 With Trusted Third Parties

For example, we may share your data with third-party providers that help us:

• Process payments securely and efficiently.
• Deliver our services and provide essential technical support.

3.2 For Legal Obligations

Similarly, we may disclose your information when required to:

• Comply with legal obligations, regulations, or court orders.
• Address emergencies or protect public safety and interests.

In all cases, our partners are required to adhere to strict confidentiality agreements.

4. Your Rights

We believe in empowering you to take control of your personal data. As a result, you have several rights, including:

• The right to access the data we store and request corrections if needed.
• The right to request deletion of your information, provided there is no legal requirement for its retention.
• The right to object to specific types of data processing.

To exercise any of these rights, please contact us at info@tony-cars.co.uk.

5. How We Protect Your Data

We take the security of your personal information seriously and employ several measures to protect it. For instance:

• We use encryption protocols and secure servers to safeguard data.
• We conduct regular monitoring to identify and address potential vulnerabilities.

Although no system can guarantee complete security, we work diligently to protect your information from unauthorized access or breaches.

6. Data Retention

We retain your data only for as long as necessary to fulfill our obligations. Specifically, we keep your information to:

• Complete your service requests and process payments.
• Comply with applicable legal and regulatory requirements.
• Resolve disputes or enforce agreements.

Once the retention period ends, your data is securely deleted or anonymized, ensuring it is no longer identifiable.

7. Managing Your Preferences

To help you remain in control, we provide several ways to manage your data preferences. For instance:

• You can unsubscribe from promotional emails by following the instructions included in those messages.
• Alternatively, you can contact us directly at info@tony-cars.co.uk to modify your communication preferences.

8. Updates to This Privacy Policy

From time to time, we may update this Privacy Policy to reflect changes in laws, business practices, or our services. Whenever this occurs, the revised policy will be posted on this page. Therefore, we encourage you to review this page periodically to stay informed about how your data is protected.

9. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or how your personal data is handled, please feel free to reach out to us via:

• Email: info@tony-cars.co.uk
• Website: https://tony-cars.co.uk

At Tony Cars, we remain dedicated to protecting your privacy and providing a secure, user-friendly experience. Thank you for trusting us with your data!